A phone that
always gets answered
AI answers the call, recognizes the customer in your CRM, books an appointment, and passes complex issues to a person. In Polish, around the clock, with no queue and no βplease try again laterβ.
One of six things we do as part of The Swarm subscription. The price stays the same whichever one you choose.
Listen to a voice agent handle a conversation in Polish.
Sound familiar?
A missed call is not recorded anywhere. It does not appear in any report, so it is easy to pretend it never happened.
The customer calls the next company on the list
They will not call back or send an email. After the third ring, they return to the search results and click the next option.
Reception answers calls instead of helping people
The receptionist is serving a customer at the desk while the phone rings. Someone always loses out.
Silence after five and on weekends
People call when they have time offβwhich is exactly when you are not working.
Nobody knows what the calls are about
There is no overview of the topics people call about. Staffing and service decisions are made by instinct.
What you get
A voice agent is not an old-fashioned answering machine. It holds a conversation and gets things done.
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Connected to the number you already use
Customers call the same number as always. No migration is needed, and your business cards and flyers remain valid.
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A call flow built around your process
We write it together with the person who answers these calls today. They know what people really ask.
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Connected to your calendar and CRM
The bot sees available appointments and recognizes callers by their number. Returning customers do not have to introduce themselves again.
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A warm handoff with context
If a request falls outside the call flow or a customer asks for a person, the bot transfers the call and shares a summary. Nobody has to explain it twice.
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Recordings and transcripts
Every conversation is saved and searchable. A complaint is no longer one personβs word against anotherβs.
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A monthly overview of call topics
You can see what people call about and when. This often changes more than the bot itself.
How we set it up
We start with a narrow scope we can deliver quickly, and expand only once it is working.
We record how you handle calls today
We listen to real calls and list the recurring requests. It usually turns out that eighty percent of calls are about four topics.
A focused scope and voice
The bot first learns to handle those four topics. We set its pace, tone, and speaking style to fit your company, so it does not sound like an automated announcer.
Expand based on real calls
Each month, we review the calls the bot handed over to a person and add more topics. The scope grows according to what actually happens.
Weβve done this before
Real client deployments, described to share useful insight rather than just look good.
A voicebot that answers routine appointment calls
A bot connected to the medical system handles confirmations, cancellations, and questions about appointment times. The line stays free for patients who need a person.
View case study
An AI receptionist that answers calls people miss
A bot takes missed calls and checks the CRM to see who is calling. The team gets a ready-to-read summary instead of just a number on a list.
View case studyOne place where customers can book their own appointments
We brought scattered appointment booking into one platform: calendars for each location, a service menu, and automatic reminders.
View case studyHow we work together
First, we get to know your people and their day-to-day work. Then we create an automation plan, implement solutions one by one, and see how they work for the team.
Testimonials
What clients say about the automations and AI systems we have delivered for them.
Pricing
Process discovery, an automation plan, implementations, and ongoing support. One fixed rate.
The Swarm subscription
Advisory and implementation service (B2B): we talk with your team, map processes, and suggest improvements. We agree on priorities together, implement an AI agent, automation, or internal system each month, and monitor and maintain the solutions that are in use. Billed monthly; collaboration is remote.
4Β 900 PLN net /mo
6Β 027 PLN gross (VAT 23%)
- β Conversations with your team and discovery of your companyβs processes
- β A map of automation opportunities and shared prioritisation
- β A new AI agent, automation, or internal system every month
- β Monthly Kickoff & Mapping Call (45 min)
- β Implementation meeting with a demo (15β30 min)
- β 24/7 monitoring of live automations
- β Incidents fixed within 24 hours β included
- β Team training and consultations included
- β Pause or cancel without notice β by the day before the next billing period
No commitment β pause or cancel with one click.
BLIK, card, instant bank transfer, or payment by pro forma invoice. Online card payments are processed by Autopay S.A. Payment methods and refunds.
Pause without notice
Nothing in the queue? Pause your subscription by the day before the next billing period, and save any unused days for later.
One-week trial
Not feeling it after the first week? We refund 3/4 of the fee β no questions asked.
Satisfaction guarantee
Not fully satisfied with the service in your first month? We refund 3/4 of the fee. In practice, you get a one-week trial of The Swarm for 1/4 of the price β 1Β 225 PLN instead of 4Β 900 PLN net.
Transfer reference
Amount
The account number and QR code are on the pro forma invoice.
Frequently asked questions
Here are the questions people ask most before we get started.
Usually not when it handles a simple request. Sometimes you can with an unusual one, and then the bot hands the call to a person instead of getting stuck. We do not make it pretend to be human at all costs; customers who catch it lose trust in the whole company.
After two failed attempts, it transfers the call to a person or takes a callback request, depending on what we agree. It will not get stuck repeating βI did not understand, please repeatβ.
The telephony and voice-model provider charges you directly for calls, based on actual usage. Setup, the call flow, integrations, and ongoing support are included in the subscription. After a conversation, we can estimate the monthly order of magnitude from your call volume.
No. Most often, we forward calls from your existing number, and nothing changes for your customers.
The bot tells callers about recording at the start of the conversation. We store recordings where you choose and for the agreed retention period. We set up the notice and retention policy together during implementation.
Contact
Letβs talk about where your team loses time and what could be improved. In a 30-minute conversation, weβll agree on where it makes sense to start.
Prefer email? Write to [email protected] or call: +48 452 476 070
Choose a date and time to book a consultation
Services